xc66 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the xc66 platform and all associated services. By visiting the xc66 website, creating an account, or using any of our services, you are considered to have fully agreed to these Terms.

xc66 is an online casino and sports betting platform that provides digital entertainment services for users in Bangladesh. The platform operates with a commitment to safety and fair play, and to delivering the highest quality user experience.

1.1 Scope of Application

These Terms apply to all xc66 products, services, promotions, competitions, and user accounts. Specific conditions may apply to particular games or promotions, which will be clearly stated on the relevant page, and those specific conditions operate as a supplement to these general Terms.

1.2 Language and Interpretation of Terms

These Terms are written in Bengali. In the event of any ambiguity or conflict, the interpretation of xc66 authority shall be considered final. The headings in the Terms are used solely for ease of reading and do not form part of any legal obligation.

2 Eligibility and Registration

The following eligibility requirements must be met to register with xc66 and use its services:

• You must be at least 21 (twenty-one) years of age.
• You must be a resident of a region where online gambling is not legally prohibited.
• You may only hold one account registered in your own name.
• All information provided at the time of account registration must be truthful, accurate, and complete.
• You must not be registered as a professional player or affiliate representative, unless separately permitted.

2.1 Registration Process

During registration you must provide accurate personal information, including your full name, date of birth, email address, and a valid mobile number. xc66 may request that a Know Your Customer (KYC) verification process be completed at any time.

2.2 One Account Policy

Only one account is permitted per individual, household, household address, device, or IP address. Any attempt to create multiple accounts will be treated as fraudulent activity and all associated accounts will be closed immediately.

3 Account Management

It is your own responsibility to ensure the security of your xc66 account. Keep your login details confidential and do not allow anyone else to access your account.

3.1 Password and Security

• Use a strong, unique password that is used exclusively for xc66.
• If you suspect unauthorized access to your account, notify xc66 support immediately.
• Selling or transferring your password or account to a third party is strictly prohibited.
• The account holder is fully responsible for all activities carried out on the account.

3.2 Updating Account Information

If any information registered on your account changes (such as your mobile number or email address), please notify the support team without delay. Payments to accounts containing false or outdated information may be delayed.

3.3 Account Suspension and Closure

xc66 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraudulent or deceptive activity is suspected.
• If financial irregularities or money laundering are suspected.
• If the user themselves requests account closure.

4 Deposits and Withdrawals

All financial transactions on xc66 are conducted through fully secure and encrypted channels. The following payment methods are supported:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (for all methods).
• Deposits may only be made from a payment method registered in the account holder's own name.
• Making deposits using a third party's account or payment method is strictly prohibited.
• Avoid gambling with credit cards or borrowed money.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal request processing time: 15 minutes to 2 hours.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Withdrawals may be held if Know Your Customer (KYC) verification has not been completed.
• Specific wagering requirements must be met before bonus funds can be withdrawn.

4.3 Currency and Conversion

All transactions on xc66 are conducted in Bangladeshi Taka (BDT / ৳). xc66 will not be responsible for any fees or differences arising from currency conversion.

5 Bonuses and Promotions

xc66 offers various types of bonuses and promotional offers. Specific terms apply to each bonus.

5.1 Welcome Bonus

New users can receive a 100% bonus of up to ৳8,000 on their first deposit. Bonus examples:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳18,000 or more → Maximum bonus ৳8,000 → Total balance ৳26,000.

5.2 Wagering Requirements

A 25x (twenty-five times) wagering requirement applies to the welcome bonus. This means the bonus funds become withdrawable after wagering an amount equal to 25 times the bonus amount.

5.3 General Bonus Terms

• Each promotion has a specific validity period during which it remains active, which will be stated in the relevant offer.
• One bonus offer cannot be combined with another bonus offer unless explicitly permitted.
• A bonus may only be claimed once per person, household, device, or IP address.
• xc66 reserves the right to cancel a bonus if bonus abuse is suspected.
• xc66 reserves the right to modify or cancel any promotion.

5.4 VIP Program

Regular players may participate in the xc66 VIP Program. The VIP tiers are: Bronze, Silver, Gold, and Platinum. As you move to a higher tier, the weekly cashback rate increases — starting from a maximum of 0.3% at the Bronze tier up to a maximum of 1.2% at the Platinum tier.

6 Gaming Rules

All games available on xc66 (slots, casino table games, live casino, fishing games, sports betting, etc.) are governed by their own respective rules. Detailed rules for each game can be found on its individual game page.

6.1 Fair Play Policy

All games on xc66 are conducted fairly and impartially. Our platform uses Random Number Generator (RNG) technology, which keeps every outcome completely random and uninfluenced.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the in-game information. xc66 reserves the right to set betting limits for any user, particularly in line with its responsible gaming policy.

6.3 Technical Errors

If an abnormal result occurs in a game due to a technical error or software issue, xc66 reserves the right to void that round and return the relevant bet amount. A Void Win shall not be applicable under any circumstances.

6.4 Sports Betting

Specific rules apply for betting on cricket (BPL, IPL, T20 World Cup), football, and other sports. If a match is cancelled, postponed, or altered, the settlement of bets will be handled in accordance with xc66's prevailing rules.

7 Prohibited Activities

The following activities are strictly prohibited on the xc66 platform and will result in the immediate closure of the account:

• Fraud, deception, or any form of hacking attempt.
• Playing games using bots, automated software, or artificial intelligence.
• Bonus abuse or bonus arbitrage.
• Money laundering or illegal financial activities.
• Exploiting advantages by creating multiple accounts.
• Attempting to access another user's account.
• Attacking xc66's systems or network.
• Harassing or behaving inappropriately towards other users.
• Providing false or misleading information.

8 Dispute Resolution

Any disputes or complaints on the xc66 platform are resolved through the following process:

8.1 Complaint Submission Process

1. First, contact the xc66 support team directly via 24/7 live chat or by email at ([email protected]).
2. Provide a detailed description of your complaint, along with relevant screenshots and account information.
3. The support team will review your complaint and respond as quickly as possible.
4. Complex matters may be escalated to the senior review team.

8.2 Final Decision

Decisions made by xc66 regarding dispute resolution shall be considered final and binding. However, both parties remain committed to reaching a peaceful resolution at all times.

9 Privacy & Personal Information

xc66 gives the highest priority to protecting your personal information. Our detailed privacy policy is available separately: Read Privacy Policy.

9.1 Data Collection & Use

Information collected during registration and verification is used solely for providing services, ensuring security, and fulfilling legal obligations. Your data is not sold to third parties.

9.2 Cookies & Tracking

xc66 uses cookies to improve the user experience. By using the website, you agree to the cookie policy. You have the option to disable cookies in your browser settings, though this may limit some features.

9.3 Data Security

All your personal and financial information is protected by SSL (Secure Socket Layer) encryption technology. xc66 conducts regular security audits to ensure data protection.

10 Limitation of Liability

xc66 is not responsible for the following:

• Game disruptions caused by internet connectivity issues or power outages.
• Transaction delays caused by third-party payment providers.
• Account security breaches resulting from user negligence.
• Service changes or discontinuation resulting from changes in government regulations.
• Financial losses incurred by users as a result of gambling.

11 Changes & Termination

11.1 Changes to Terms

xc66 reserves the right to modify or update these terms at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

11.2 Service Termination or Changes

xc66 reserves the right to partially or fully discontinue any service. Users will be given adequate notice before a service is discontinued, and any valid unused balance will be refunded.

11.3 Account Closure by User

You may request to close your account at any time through our support team. Any bonuses will be cancelled before the account is closed, and only real money (Real Money) will be refunded.

12 Contact Us

If you have any questions or need clarification about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

Our support team provides assistance in Bengali and will try to resolve your complaint or question as quickly as possible.